Returns Made Easy

Fill out the form below so we can fast track your return & we will be in touch as soon as possible with confirmation & more details.

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Return submitted. Thank you for the details, we will get back to you ASAP via email with confirmation of your returns and information on what happens next.

Shop with confidence –

Buying a swimsuit online can be tricky as you cannot touch and try on garments before purchasing. We offer a safe system so you can confidently order online from us knowing that we offer an exchange, credit or refund on all of our garments.*
*Excludes sale items.

Colours –

We try our best to display accurate colours of our swimsuits online, however there may be colour variations on differing screens.

Terms & Conditions of Returns –

Before you return an item to us please email us at within 7 days of receiving the item with your invoice number and reason for returning.

Please take care when trying on your swimsuit for the first time.
- Please remove make up or jewellery
- Please be un-perfumed before trying on
- Please be mindful of self tanner as well.

We will only exchange or refund if the garment is in its original clean condition, unmarked, unworn and unwashed with all original sanitary stickers in place and tags attached.
PLEASE NOTE: All sale item sales are final, no exchanges, credits or refunds.

Faulty Items

We aim to provide fault free garments and take great pride that our garments are made here in New Zealand however if you receive a faulty garment we will repair (if repairable), refund or replace at our discretion.

Goods are deemed faulty if they have been damaged in transit or where a manufacturing fault occurs within 3 months of purchase. Please note that items that have been damaged as a result of wear and tear are not considered faulty. Damage from rough surfaces such as concrete pool edges or contact with velcro from aquacise belts or board shorts for example, are considered wear and tear and should be avoided as they will damage your swimsuit. Sunscreen can also stain or discolour fabric. Chlorine is very harsh on swimsuits so if you are going to wear it regularly in chlorine or heated spa pools or hydro therapy pools (once a week or more) please order chlorine resistant fabric to ensure the longevity of your swimsuit.

Where possible we will offer to repair to faulty items. If you would like an exchange of your item, please be aware that we can only replace it for the same product in the same size subject to availability. A full refund will be issued if the swimsuit can not be repaired or replaced, including the original shipping cost.


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